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Frequently Asked Questions

Which kind of driver license is needed?

You need a driver license up to 2,8 tons.

Is there a minimum age or are there any other terms to drive the camper van?

You have to have the driver license for not less than one year.

How many kilometres can I drive with my camper?

Per night you can drive 250 kilometres. Other conditions have to be fixed in the contract.

Are there any extra charges?

No. We do not have any extra charges. If you rent a camper with us, you have the car always full equipped – no matter if you hire it for one night or three weeks.

How much is the deposit?

The deposit payment is 350,- € and has to be made in cash when receiving the keys to your camper.

Are there any costs I have to pay if the camper has an accident?

The camper is insured with a fully comprehensive insurance. If you have caused the damage, you have to pay an excess of maximum 1000,- €. If you like, you can protect yourself for 5,- € a day. For further information click here. 

How many personen can drive with the camping bus?

Maximum four persons.

Are there safety belts and head rests at the back seats?

Yes. There are safety belts and head rests at the back seats.

What is the pick-up and return time?

Your camper is ready for you latest at 10 a.m. and has to be returned at 3 p.m. next day.

May I have a short driver education before I start my holidays?

Yes, of course. You have to expect a 60 minute handover. There you receive your driver education and the instruction handbook.

Do I have to return my camper with filled petrol, gas and water tank?

You have to refill only the petrol. Gas and water is included, of course.

Do I have to clean the bus before returning?

Yes. We would like to receive your camper as clean as you picked it up. But this obtains only the interior.

How can I pay?

We accept cash, money transfer and paypal – but no plastic money! Sorry.

Which service performance has the breakdown insurance?

For more information click here.

What are the terms and conditions of rent-a-bulli.de?

For more information click here.

Is it possible to have a child seat on the back seat?

We offer you a child seat which is especially constructed for seats without three-point-belt. This seat can be reserved without extra charges upon availability.

Does my camper have a bike carrier?

Yes. Each of our campers has a carrier for minimum two bikes.

Are there already bedclothes inside the bus?

No. If you cannot take them with you: talk to us!

Is the sending of an offer already a reservation?

No. All offers are without commitment. We wait for your answer until someone else likes to reserve your date. But we will inform you about that certainly.

When do I have reserved my camper?

The reservation is done when you received your confirmation. You receive this confirmation after signing the contract and transferring 20% of the total payment. The rest of the payment has to arrive latest 14 days before starting your trip. 

If you have any other questions, please do not hesitate to send us a message.

 

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